Fees Supervisor

Role Overview:

Reporting to the Director of Finance and the Finance Manager, the Fees Supervisor will have responsibility for creating, co-ordinating and delivering the work plan for College’s Fees Billing function and will have a strong focus on parental communication and the development of strong working relationships with both internal and external stakeholders. This role requires a highly organised individual with strong attention to detail, excellent communication skills, and the ability to work efficiently within a busy, fast-paced environment.

Key Responsibilities:

A full list of duties can be found in the job description link below, but key responsibilities/attributes will include:

• Preparing the annual workplan for the Fees department to ensure all core tasks within the function are planned and co-ordinated to deadline
• Lead the year-end/ new academic year rollover process by developing and implementing the work plan to achieve this
• Supervision of the Fees Assistant
• Leading the process to ensure termly billing is achieved accurately and to deadline
• maintaining an accurate fees ledger
• Fees related parental communication – manage the Fees department email accounts and ensure queries are dealt with promptly and professionally. Direct telephone conversations with parents to resolve queries.
• Direct debits – preparing, reviewing and processing all fee collection direct debits in compliance with BACs rules. 
• Fees payments and reconciliations

Person specification 

• Proven experience/ has had responsibility for the effective operation of a finance related function, with minimal supervision.
• Excellent organisational skills with an ability to manage multiple tasks.
• Strong communication skills, both written and verbal.
• High attention to detail and accuracy.
• Ability to handle sensitive financial information with confidentiality.
• A proactive and problem-solving mindset.
• Ability to work under pressure and meet deadlines.
• Experience of the following (or equivalent): iSAMs, Pass and Evolve would be an advantage but is not essential.
• Excellent keyboard and IT skills, including, Office 365, Word, Excel, desirable, Email.

Hours: This is a full-time, full-year position working 37.5 hours per week, Monday to Friday. 

Salary: Up to £32,000 per annum

Benefits:

• An extensive buffet lunch is included during term time
• Free membership for the College gym and pool, plus heavily discounted membership for family/partners
• Inclusion in College's executive pension scheme after probation
• Discounts at many local retailers/eateries and more.

Closing date for applications is: Monday, 15 September  

Interviews are planned to take place in the week commencing: between Tuesday 23rd and Thursday 25th September.

How To Apply

Please click on the application link to apply for this role. The application should be submitted with a covering letter, either in the supporting statement section, or uploaded separately at the time of applying.

Cheltenham College is committed to safeguarding and promoting the welfare of children and young people in its recruitment and selection of job applicants and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS check.

We are committed to equality of opportunity for all staff and applications from suitably qualified individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We encourage all candidates to ensure that College is aware of your particular requirements should you be invited to interview.